Cancellation Policy.

Please give notice as soon as possible if you need to cancel or reschedule. Clear communication helps keep the schedule running smoothly, especially when extra time is built into appointments.

Mobile appointments
Mobile visits require at least 48 hours notice to cancel or reschedule.

Late arrivals
If you are running late, please call or text as soon as you know. Arriving more than 10 minutes late may require rescheduling.

No shows
No show appointments may be charged a fee and may require pre payment to rebook.

Mobile visit details
If the address or entry instructions change, please let us know before the appointment. If no one is available at the location at the scheduled time, the visit may be treated as a no show.

Group visits
Group visits require advance scheduling, a point of contact on site, and a confirmed headcount. Please reach out first so we can plan the time and location.

Questions? Please contact us!